Case Studies
Case Studies
TalentReef – Bulk Export Tool
No bulk export existed. Admins were stuck exporting one form at a time or raising support tickets. We built a self-service tool from scratch — and research caught a critical discoverability issue before a single line of code was written.
Found Tool Unaided
8/8
Positive Feedback
7/7
TalentReef – Bulk Export Tool
No bulk export existed. Admins were stuck exporting one form at a time or raising support tickets. We built a self-service tool from scratch — and research caught a critical discoverability issue before a single line of code was written.
Found Tool Unaided
8/8
Positive Feedback
7/7
TalentReef — AI-Assisted Applicant Review
Designing the interface layer between AI-generated candidate intelligence and the hiring managers who need to act on it — focused on trust, transparency and decision confidence.
Designed explainable AI interaction patterns
Improved recruiter workflow efficiency
TalentReef — AI-Assisted Applicant Review
Designing the interface layer between AI-generated candidate intelligence and the hiring managers who need to act on it — focused on trust, transparency and decision confidence.
Designed explainable AI interaction patterns
Improved recruiter workflow efficiency
INSZOOM – FN Portal Revamp
Foreign Nationals couldn't understand their own case status. Case Managers were drowning in avoidable support requests. The portal had all the information — it just wasn't communicating it. We fixed that.
Task Completion
0 - 5/5
Users Independent
100%
INSZOOM – FN Portal Revamp
Foreign Nationals couldn't understand their own case status. Case Managers were drowning in avoidable support requests. The portal had all the information — it just wasn't communicating it. We fixed that.
Task Completion
0 - 5/5
Users Independent
100%
TalentReef – Location Cloning Associations
Designed a self-service location cloning workflow that eliminated external support portal dependency for enterprise hiring operations.
System States Designed
5
External Portals Needed
0
TalentReef – Location Cloning Associations
Designed a self-service location cloning workflow that eliminated external support portal dependency for enterprise hiring operations.
System States Designed
5
External Portals Needed
0
Product Thinking
Designing enterprise systems means designing for operational clarity - not just interfaces.
My work focuses on reducing friction across hiring, compliance and workforce management systems through research-led workflows, AI-assisted experiences, accessibility-first thinking and scalable operational design.
01
AI-Assisted Systems
Designing AI-assisted recruiter workflows focused on transparency, trust, and decision confidence — helping users understand not just what the system recommends, but why.
My approach prioritizes explainability, human oversight and interaction patterns that support decision-making.
Accessibility in Enterprise SaaS
Led accessibility workshops across multiple business units to promote accessibility-first product thinking across product and engineering teams.
Focused on making accessibility part of everyday product decisions — beyond compliance checklists and into scalable system behavior.02
Operational Workflow Design
Designing enterprise workflows that reduce operational ambiguity across high-volume systems and admin-heavy environments.
My work focuses on helping users understand what needs attention, what changed and what action needs to happen next — without unnecessary complexity.
03
Product Thinking
Designing enterprise systems means designing for operational clarity - not just interfaces.
My work focuses on reducing friction across hiring, compliance and workforce management systems through research-led workflows, AI-assisted experiences, accessibility-first thinking and scalable operational design.
01
AI-Assisted Systems
Designing AI-assisted recruiter workflows focused on transparency, trust and decision confidence.
Operational Workflow Design
Designing enterprise workflows that reduce operational ambiguity across high-volume systems and admin-heavy environments.
03
Accessibility in Enterprise SaaS
Led accessibility workshops across multiple business units to promote accessibility-first product thinking.
02
Product Thinking
Designing enterprise systems means designing for operational clarity - not just interfaces.
My work focuses on reducing friction across hiring, compliance and workforce management systems through research-led workflows, AI-assisted experiences, accessibility-first thinking and scalable operational design.
01
AI-Assisted Systems
Designing AI-assisted recruiter workflows focused on transparency, trust, and decision confidence — helping users understand not just what the system recommends, but why.
My approach prioritizes explainability, human oversight and interaction patterns that support decision-making.
Accessibility in Enterprise SaaS
Led accessibility workshops across multiple business units to promote accessibility-first product thinking across product and engineering teams.
Focused on making accessibility part of everyday product decisions — beyond compliance checklists and into scalable system behavior.02
Operational Workflow Design
Designing enterprise workflows that reduce operational ambiguity across high-volume systems and admin-heavy environments.
My work focuses on helping users understand what needs attention, what changed and what action needs to happen next — without unnecessary complexity.
03
